Web ID: TSG6220
    Compensation: $15.00 to $17.00
    Education: High School Diploma or Equivalent

Provide support to Outside Sales Representative in an effort to maximize their time with selling activities. The support role will prepare quotes and other miscellaneous documents, assist with updating Salesforce and provide various communications as needed. The role allows for a more effective Sales Representative by handling and executing the daily administrative tasks of Outside Sales. The Sales Support role keeps customers top of mind, presenting them with clear accurate and timely information. Quote creation and meeting documentation via Salesforce (CRM system). Honest and trustworthy collaboration with internal and external customers.

Job Description:
  • Prepare quotes for reps using handwritten take-off sheets, via blueprints provided by a customer or call
    in/walk in requests
  • Project management of replacement or new construction sales
  • Address inquiries and needs of call-in/walk-in customers
  • Respond to the in-the-field needs and requests of Sales Reps
  • Initiate service requests as needed for internal and external customers
  • Review and create booked orders for approved contracts
  • Consistent open communications across multiple interior departments
  • Set up appointments, help manage rep calendars
  • Help with social media engagement
  • Marketing assistance with events, home shows and the like
  • Customer follow-up
  • Handle customer complaints, questions and concerns via: phone, in person and on-line
  • Other ancillary duties as needed
Job Requirements:

Minimum Qualifications:

  • High school diploma or equivalent
  • 1-3 years of customer support or sales assistance
  • Proficient in Microsoft Office Suite and the ability to learn and comprehend company proprietary software.
  • Strong attention to detail, high degree of accuracy and a positive daily attitude

Preferred Qualifications:

  • Knowledge of basic construction principals and/or the ability to read blueprints
  • Experience with SalesForce CRM software
  • Bi-lingual

To Apply: Complete the form below and upload your most current resume.